Delivery
Order by 12pm for same day despatch on 24hr service.
**** Covid-19 If you order before 12.00 we will despatch the same day, however due to the couriers increased workload, a next day delivery cannot be guaranteed. Please allow a minimum of 48 hours **************
Orders below £75.00 (ex vat) will be charged at £6.95 plus vat per order
All orders over £75.00 (ex vat) will be free of charge.
(UK Mainland except highlands. Please see below)
Customers requesting a delivery to one of these postcodes would need to contact us before placing an order
The Highlands and Islands of Scotland – postcodes
IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17- 26, PH30-44,
PH49-50, ZE AB31,AB33-38,AB45,AB52-56,FK17-21
Northern Ireland, Isle of Man and Isles of Scilly – postcodes BT, IM, TR21-25.
Isle of Wight - PO30-41
Returns
Should you need to return an item for any reason, please call us on 0117 9555 600 within 7 days
Goods correctly supplied may not be returned without the Company’s agreement. Goods returned with agreement must be consigned "carriage paid" and must be in new condition with seals unbroken.
Damaged Goods
Any goods arriving damaged must be reported within 24hours. A photo of the damaged packaging and product is required. Collection of the item for inspection will be arranged and a replacement issued if authorised.